My family members and I were very impressed and appreciative of the efforts that Renee B. at Choice Connections made on behalf of an elderly family member. Renee provided us with timely referrals pertaining to senior housing options, followed up with daily calls and provided other information when warranted.

I highly recommend Choice Connections – a wonderful resource.

My family and I are grateful for the compassion and wealth of knowledge that Melonie Pratt shared with us to assist in finding the right environment for our Great Aunt. Navigating through an often broken health care system is challenging enough, Melonie’s confidence helped us through the process. My Great Aunt is very happy and wished she reached out sooner to have family help in this process.

I highly recommend Choice Connections, Melonie Pratt and Renee Birnbaum will take the stress out of an often overwhelming process. 💜

Highly informative and compassionate guidance. I strongly recommend this service – Renee and Melonie are godsent!

It is a mind boggling process to find the right placement for an elderly loved one; especially those that suffer from dementia or Alzheimer’s. We had spent weeks talking to different places and were just not getting the feeling that it was the right fit. We were put in touch with Mel and Renee at Choice Connections by an attorney that was helping us out with some financial planning. After spending some time talking with us about our loved one’s needs and requirements we were looking for, they made a recommendation for possible placement. We called the place they recommended and after listening to what they had to offer, it sounded like it would be a perfect fit and they even had an opening. While it has only been 2 months, everything is going well and we are very pleased with the care she is receiving. Thank you Choice Connections for all your help!

Thank you Choice Connections New York for assisting me with finding an assisted living facility to meet the needs of my mother. There really is not enough praise and thank you’s that I can afford them! Both Melonie and Renee really cared about getting my mother into the right facility for her and this offered me peace of mind. Thank you so much!

I first came in contact with Renee at Choice Connections after yet another grueling denial in my search for a suitable placement for my 77 year old male cousin, alone in the world except for me.

This journey began with his multiple hospitalizations from the consequences of a bad fall and ranged over a period of three months from at home assistance to senior living to assisted living to enhanced assistant living to the eventual reality of a nursing home placement.

It was my own self directed search, and although I met many dedicated professionals along the way, Renee was the first advisor to actually understand my predicament and my cousin’s situation. How I wished I had had her help from the very beginning! Although she was managing the office on her own due to her partner’s vacation , she immediately put me in contact with some providers I had not previously considered , and most importantly, provided concrete help in contacting them, while supporting me along the way. Her encouragement and kind professionalism in this difficult time was so welcome.

As fate would have it, and although I had begun interviewing her other recommended providers, another facility, Shaker Place nursing home in Albany, had an unexpected opening and my cousin qualified and is doing well there.

However, I sincerely urge anyone facing the difficult situation of having to place a loved one in a facility to utilize the services Choice Connection provides at the initiation of their search.. There are many facets involved and it certainly is a sad learning experience but Renee’s kind competence and understanding will make this journey so much easier and productive.